Built age verification into an adaptive, peak-hour system achieving 93% compliance, 90% satisfaction, and consistent 3-minute hand-offs.

Launched a conversational AI operations system, driving 60% faster workflows, eliminating 300+ daily sessions, and delivering $5M+ in savings.

Redesigned a retail banking dashboard as a scalable system improving financial clarity by 25%, reducing cognitive load by 30%, and enabling 2× faster brand rollout.

Built an immersive VR workspace that reduced context switching by 23%, doubled artifact review speed, and cut validation rework by 64%.